Privacy Policy for Samson Trading

At Samson Trading (samsontrading.lk), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)

Order & Transaction Information

  • Items purchased
  • Order history
  • Delivery status

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Manage payments and refunds
  • Communicate with you about your orders or inquiries
  • Send promotional emails (only if you’ve subscribed)
  • Improve our website and customer experience
  • Prevent fraud or misuse of our services

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Payment gateways
  • Shipping partners to deliver your orders
  • IT service providers involved in website operation
  • Government or legal authorities, if required by law

4. Payment Security

We use secure third-party services to process payments. We do not store your credit/debit card details on our servers. All transactions are encrypted using SSL.

5. Cookies & Tracking

We use cookies to:

  • Remember your login and cart preferences
  • Track analytics and improve website performance
  • Deliver personalized content

You can manage cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Withdraw consent for marketing
  • Lodge a complaint with the Sri Lanka Data Protection Authority (once established)

To exercise your rights, please contact us at [marketing@samtrad.com].

7. Data Retention

We retain your data as long as needed to fulfill your orders and comply with legal requirements. You can request deletion at any time.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Samson Trading
Website: https://samsontrading.lk